ServiceNow Customer Service Management enables your organization to deliver customer service that is effortless, connected, and proactive. Improve efficiency with automation and self-service that provides an effortless experience for customers and...
how I.T. is done!
WE EMBRACE IT, AND WE JUST MAKE IT SIMPLE!
WHO IS SINTESYS?
We are a North American Company focused on removing IT headaches. From challenging IT staffing to optimizing business processes through technology.
We focus on creating an outstanding end-user experience and increasing the overall business value through our 3 core services:
- Looking after our customers’ business applications, with a special focus on productivity and responsiveness to the end user.
- Optimizing and digitizing entire business workflows, making them simple and measurable.
- Placing hard-to-find technology talent either on-site, or at our remote NearShore center, which eliminates time-zone hassles.
We are a proud ServiceNow Certified Partner and License reseller. The Cloud-based enterprise service that modernizes and transforms IT processes.
We love technology and we make IT simple!
What makes us different?
- We are a Real, Raw and Relevant company. When you work with us you know exactly what you will get, and how will you get it.
- We have over 9 years of solid experience working across North America.
- Responsiveness and personalized service.
- Our company culture and values are unique in the marketplace, creating a highly driven team of warriors who will deliver!
- Because even the best warrior needs a strategy, we created a robust methodology to ensure quality in our deliverables.
- On-going improvement. We work with the emerging and legacy technologies that your business and the market demand.
- Location! – Not only in Real Estate, but also for IT, where we deliver matters.
So, our culture, our people, and our location make us stand out!
Sintesys, make it SIMPLE!
We embrace projects that ADD value through technology
WHILE HAVING FUN!
Be the technology innovation epicenter that IMPROVES mankind quality of life.
We always do what we say and say what we do.
We take calculated risks. We make mistakes, and learn from them.
We stimulate the good idea generation and emotion with kindness in mind
We don’t just do the job, we go way above and beyond!
We are creative and innovative, and have the energy and persistence to transform our ideas into reality.
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From the Blog
ServiceNow Customer Service Management enables your organization to deliver customer service that is effortless, connected, and proactive. Improve efficiency with automation and self-service that provides an effortless experience for customers...read more
Ready to learn what it takes to modernize customer service? Our checklist unlocks key secrets to transforming your customer service function. Does your customer service organization struggle with: Difficulty connecting all service...read more
Over 40 success- oriented warriors!
Ivan is the Founder and CEO of Sintesys LLC, a High-Tech business that generates over 2 million dollars in revenue. Ivan's experience in the big corporate world, as well as in the high-tech entrepreneurial space gives him the insight on how to create a profitable venture out of nothing.
Alma keeps the IT Business Intelligence Unit running smoothly. Her role as Head of BI, allows her to orchestrate the operations related to BigData as well as managing the finance aspect of this BU. Her creative nature drives her to find growth opportunities for our customers and Sintesys.
The ever-watching eye holding Sintesys internal operations in place and function, as well as a sharp business project implementation leader. His years of experience provide our customers with the highest level of service and know-how.
As Finance Manager, Karina supports the CEO and Accounting Department in a variety of operational decisions to ensure that sufficient funds are available to achieve our annual objectives.
The marketing spinning mind behind Sintesys. She is always looking for the best ways to tell our story to the world and create value! Joined Sintesys in 2015, Michelle also holds the responsibility of keeping the glue inside Sintesys as her role also covers the internal communications efforts.
The most enthusiastic member of the BI team in charge of spotting the right talent to fulfill niche positions for international projects as well as generating and maintaining good and lasting relations with our international clients.
Liz is the reliable Business Relationship Manager that stands out for ensuring Sintesys highest standards are complied by building good and trusting relationships with our customers, continuously looking for ways to make Sintesys and our clients constant growth.
Her core activity is to find and recruit talented team members for our clients, particularly Mobile Applications Consultants. Additionally, Jimena plays the role of BRM, making sure our clients´ are well equipped with highly professional Cloud Security talents.
Her main function is implementing our outstanding methodology to recruit IT professionals, particularly in the ServiceNow field. Patricia (we call her PATO), is in charge of our SNAP program. Click here to find out more about SNAP!
- Our Customer, Raul Villacis, The Nex Level Experience CEO shares his experience with Sintesys.
- “Thanks to our partnership with Sintesys, we got the right skill set pool of talents to provide top quality service to our customers. Sintesys also helped us implement the right IT processes with the right tools to provide the best service support” - Carlos Rocha