Don't forget to define your processes
ServiceNow implementation can be a long cumbersome process for most of the organizations and teams.
Because of this, it is essential to build effective implementation teams with interdisciplinary members prepared with the key skills and knowledge of their respective part of the End-to-End Process, so they can define requirements and also can delegate the workload appropriately among them.
Only allowing the whole implementation team to define and own their processes, the IT leaders can help them to design, build, and deploy tasks effectively.
At www.sintesys.us we emphasize to our prospects and clients the relevance of defining and owning their involved processes, so their ServiceNow Implementation projects can have a paved road to success.