Solving Short-Term Problems with Long-Term Solutions
Problems, no matter their size, are always opportunities to create solutions. Large problems are, of course, great ways to discover major problems with your processes. When something of any particularly large scale breaks within your organization, it’s a good time to do some company-wide soul searching and find ways to ensure that similar problems don’t happen again in the future.
Small problems, however, are in a unique position to provide value all their own. Because small problems are generally considered to be of lower impact, they are also usually more frequent. An organization might deal with one or two large problems over the course of a year but small problems might appear dozens of times.
It is these minor course corrections that lead to opportunities to fine tune an organization’s strategy without a complete and total change in direction. Take, for example, your library of applications. Depending on the number of departments or functions within your organization, you could have a library of applications measuring into the dozens. And, if departments aren’t communicating with each other, you could also have applications that do the exact same thing as other applications in your library.
The negative effects of application duplication within an organization are many. First and foremost, it is a tremendous waste of money. Software is not cheap and owning licenses for two applications that do the same thing is like throwing money away. There is, quite literally, no reason to have purchased the second application but you did anyway. And, when that license fee comes and is five figures in length, the net effect of not managing your application library more effectively will become quite apparent.
Duplication of applications will also tax your efficiency. Your support personnel will have to invest the time, money, and effort into learning applications that they otherwise would not have needed to know. This is time that could be spent enhancing your environment or increasing their knowledge about the applications that will actually make a difference to your company’s bottom line.
Managed application services are the answer to this all-too-common problem. Under managed application services, your company works with a third party to research your specific software needs, determine the best applications to tend to those needs, and then manages the acquisition and deployment of that software to company resources. Software purchases are no longer made from within the company and all decisions are first routed through your managed application service provider to ensure that a solution does not already exist within your current library of applications.
We openly acknowledge that this is a lot of authority to ask key personnel to relinquish. Department heads are generally quite averse to giving up power within their operational units or being told what the best solutions are for those that they manage. However, the gains in efficiency and increases in savings are well worth the initial conflicts and organizational push-back that might occur. And, in the end, everyone has the same goals: moving your company forward.
When was the last time your organization made a software purchase that it didn’t actually need to make? How many thousands of dollars have you wasted over the years paying for licenses for software when a solution was already sitting on your shelves? How many conflicts have been caused within your organization because one department stepped on the toes of another department and made a software decision that they didn’t have the authority to make?
If any of these situations sound familiar, let’s talk about how a managed applications solution might be right for you.